{"id":12,"date":"2023-05-25T14:09:35","date_gmt":"2023-05-25T14:09:35","guid":{"rendered":"https:\/\/rheaist.com\/?page_id=12"},"modified":"2023-05-25T14:09:36","modified_gmt":"2023-05-25T14:09:36","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/rheaist.com\/en\/refund_returns\/","title":{"rendered":"Refund and Return Policy"},"content":{"rendered":"<p>ONL\u0130NE S\u0130PAR\u0130\u015eLER \u0130\u00c7\u0130N DE\u011e\u0130\u015e\u0130M \/ \u0130ADE KABUL KO\u015eULLARI<\/p><ul class=\"wp-block-list\"><li>Yurti\u00e7inden al\u0131nan&nbsp;online sipari\u015flerinize ili\u015fkin de\u011fi\u015fim ve iade talepleriniz, \u00fcr\u00fcnlerin taraf\u0131n\u0131za teslim edildi\u011fi tarihten itibaren&nbsp;14 g\u00fcn i\u00e7inde RHEA \u0130STANBUL\u2019 un ileti\u015fim sayfas\u0131nda bulunan resmi&nbsp;<a href=\"mailto:info@rheaist.com\" target=\"_blank\" rel=\"noreferrer noopener\">info@rheaist.com<\/a>&nbsp;hesab\u0131na ula\u015ft\u0131r\u0131lmas\u0131 durumunda&nbsp;kabul edilir.<\/li>\n\n<li>&nbsp;Sipari\u015flerde ayn\u0131 model \u00fcr\u00fcnlerde 14 g\u00fcn i\u00e7inde renk de\u011fi\u015fimi yapabilirsiniz. De\u011fi\u015ftirmek istedi\u011finiz \u00fcr\u00fcn stoklar\u0131m\u0131zda yoksa paran\u0131z iade edilir. Farkl\u0131 bir modelle de\u011fi\u015ftirmek istemeniz halinde \u00fcr\u00fcn\u00fcn iadesi ger\u00e7ekle\u015ftirilir ve yeni \u00fcr\u00fcn\u00fc sat\u0131n alman\u0131z gerekir.&nbsp;<\/li>\n\n<li>Hatal\u0131 veya ay\u0131pl\u0131 oldu\u011funu d\u00fc\u015f\u00fcnd\u00fc\u011f\u00fcn\u00fcz \u00fcr\u00fcnler i\u00e7in ise kargonun taraf\u0131n\u0131za teslim edildi\u011fi tarihten itibaren 2 g\u00fcn i\u00e7erisinde RHEA \u0130STANBUL\u2019 a yaz\u0131l\u0131 bildirimde bulunulmas\u0131 gerekmektedir.Aksi taktirde kabul edilmeyecektir.<\/li>\n\n<li>\u0130ade etmek ya da de\u011fi\u015ftirmek istedi\u011finiz \u00fcr\u00fcnlere ili\u015fkin kargolar\u0131n, \u00fcr\u00fcnler RHEA \u0130STANBUL\u2019a ula\u015fana kadar sizin sorumlulu\u011funuzda oldu\u011funu hat\u0131rlatmak isteriz. \u0130ade veya de\u011fi\u015fimi talep edilen \u00fcr\u00fcnler, g\u00f6nderildi\u011fi \u015fekilde, ay\u0131ps\u0131z ve orijinal paketi \/ aksesuarlar\u0131 ve kesesi ile iade edilmelidir. \u00dcr\u00fcn etiketi \u00e7\u0131kart\u0131lm\u0131\u015f \u00fcr\u00fcnlerin kullan\u0131lm\u0131\u015f oldu\u011fu ve cayma hakk\u0131ndan feragat olundu\u011fu varsay\u0131lacak, dolay\u0131s\u0131yla de\u011fi\u015fim ve iadesinin kabul\u00fc m\u00fcmk\u00fcn olmayacakt\u0131r.<\/li><\/ul><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;DE\u011e\u0130\u015e\u0130M KO\u015eULLARI<\/p><ul class=\"wp-block-list\"><li>De\u011fi\u015fim i\u015flemi bir kereye mahsus olarak yap\u0131l\u0131r. \u0130kinci defa de\u011fi\u015fim yap\u0131lamaz ve \u00fcr\u00fcnler ancak iade edilebilir. E\u011fer de\u011fi\u015fim yap\u0131lmak isteniyorsa kargo \u00fccretleri m\u00fc\u015fteri taraf\u0131ndan kar\u015f\u0131lanmal\u0131d\u0131r.<\/li>\n\n<li>De\u011fi\u015fim kargolar\u0131 firmam\u0131z taraf\u0131ndan kar\u015f\u0131lanmamaktad\u0131r. De\u011fi\u015fim yapmak istedi\u011finiz \u00fcr\u00fcn\u00fc istedi\u011finiz bir kargo \u015firketi arac\u0131l\u0131\u011f\u0131yla g\u00f6nderici \u00f6demeli&nbsp;olarak bize g\u00f6nderebilirsiniz.<\/li>\n\n<li>Kullan\u0131lm\u0131\u015f, orjinalli\u011fini kaybetmi\u015f&nbsp;ve \u00fczerinde etiketi bulunmayan \u00fcr\u00fcnlerde kesinlikle de\u011fi\u015fim i\u015flemi yap\u0131lmamaktad\u0131r.<\/li>\n\n<li>Yasal d\u00fczenlemeler gere\u011fi t\u00fcm sipari\u015fler sevk irsaliyesi ve fatura ile kargolan\u0131r. \u0130ade i\u015flemlerinde size g\u00f6nderilen orjinal dok\u00fcmanlar\u0131n bulundu\u011fundan emin olunuz.Faturas\u0131 olmayan \u00fcr\u00fcnlerde de\u011fi\u015fim i\u015flemi yap\u0131lmamaktad\u0131r.<\/li><\/ul><p>&nbsp;&nbsp;&nbsp;&nbsp;DE\u011e\u0130\u015e\u0130M S\u00dcREC\u0130<\/p><ul class=\"wp-block-list\"><li>\u00dcr\u00fcn bize ula\u015ft\u0131ktan sonra de\u011fi\u015fim&nbsp;\u015fartlar\u0131na uygunlu\u011fu kontrol edilir.<\/li>\n\n<li>\u00dcr\u00fcn de\u011fi\u015fim&nbsp;\u015fartlar\u0131na uygunsa 2-5 i\u015f g\u00fcn\u00fc i\u00e7erisinde de\u011fi\u015fim&nbsp;s\u00fcreci tamamlan\u0131r.<\/li>\n\n<li>\u00dcr\u00fcn de\u011fi\u015fim&nbsp;\u015fartlar\u0131na uygun de\u011filse adresinize al\u0131c\u0131&nbsp;\u00f6demeli&nbsp;olarak geri g\u00f6nderilir.<\/li><\/ul><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;\u0130ADE KO\u015eULLARI<\/p><ul class=\"wp-block-list\"><li>\u0130ndirim \u00fcr\u00fcnlerinde iade kabul edilmemektedir. Yaln\u0131zca de\u011fi\u015fim yap\u0131labilir.<\/li>\n\n<li>Kullan\u0131lm\u0131\u015f, orjinalli\u011fini kaybetmi\u015f ve \u00fczerinde etiketi bulunmayan \u00fcr\u00fcnlerde kesinlikle iade i\u015flemi yap\u0131lmamaktad\u0131r.<\/li>\n\n<li>Kullan\u0131m kaynakl\u0131 hasar g\u00f6rm\u00fc\u015f (y\u0131rt\u0131lm\u0131\u015f, kal\u0131pta deformasyon olu\u015fmu\u015f, kopmu\u015f, vb.) \u00fcr\u00fcnlerin iadesi kabul edilmemektedir.<\/li>\n\n<li>\u0130ade kargolar\u0131 firmam\u0131z taraf\u0131ndan kar\u015f\u0131lanmamaktad\u0131r. \u0130ade etmek istedi\u011finiz \u00fcr\u00fcn\u00fc istedi\u011finiz bir kargo \u015firketi arac\u0131l\u0131\u011f\u0131yla g\u00f6nderici \u00f6demeli&nbsp;olarak bize g\u00f6nderebilirsiniz.<\/li>\n\n<li>Yasal d\u00fczenlemeler gere\u011fi t\u00fcm sipari\u015fler sevk irsaliyesi, ve fatura ile kargolan\u0131r. \u0130ade i\u015flemlerinde size g\u00f6nderilen orjinal dok\u00fcmanlar\u0131n bulundu\u011fundan emin olunuz. Faturas\u0131 olmayan \u00fcr\u00fcnlerde iade i\u015flemi yap\u0131lmamaktad\u0131r.<\/li>\n\n<li>L\u00fctfen iade etmek istedi\u011finiz \u00fcr\u00fcn\u00fc a\u015fa\u011f\u0131daki adrese g\u00f6nderici \u00f6demeli olarak g\u00f6nderiniz;<\/li><\/ul><p>&nbsp;&nbsp;&nbsp;G\u00d6KT\u00dcRK MERKEZ MAH. \u00c7AMLIK CAD. KEMERBAH\u00c7E EVLER\u0130 I1 BLOK DA\u0130RE 701<\/p><p>EY\u00dcP\/\u0130STANBUL<\/p><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;\u0130ADE S\u00dcREC\u0130<\/p><ul class=\"wp-block-list\"><li>\u00dcr\u00fcn bize ula\u015ft\u0131ktan sonra iade \u015fartlar\u0131na uygunlu\u011fu kontrol edilir.<\/li>\n\n<li>\u00dcr\u00fcn iade \u015fartlar\u0131na uygunsa 2-10 i\u015f g\u00fcn\u00fc i\u00e7erisinde iade s\u00fcreci tamamlan\u0131r.<\/li>\n\n<li>Bankan\u0131za ba\u011fl\u0131 olarak 3 ile 5 i\u015f g\u00fcn\u00fc i\u00e7ersinde hesab\u0131n\u0131za aktar\u0131m\u0131 sa\u011flan\u0131r.<\/li>\n\n<li>\u00dcr\u00fcn iade \u015fartlar\u0131na uygun de\u011filse adresinize al\u0131c\u0131 \u00f6demeli olarak geri g\u00f6nderilir.<\/li><\/ul><p>Not:\u0130ade etmek istedi\u011finiz \u00fcr\u00fcn\u00fc kargoya vermeden \u00f6nce e-posta ile bizi bilgilendirmenizi rica ederiz. L\u00fctfen \u00fcr\u00fcn\u00fc kargoya verdi\u011finizde bizimle kargo takip no payla\u015f\u0131n\u0131z.<\/p><p>ULUSLARARASI S\u0130PAR\u0130\u015eLER<\/p><p>Yurtd\u0131\u015f\u0131ndan verilen&nbsp;online sipari\u015flerinize ili\u015fkin de\u011fi\u015fim ve iade talepleriniz ise yaln\u0131zca \u00fcr\u00fcnlerin kargo bedeli \u00f6denmi\u015f olarak 14 g\u00fcnl\u00fck yasal s\u00fcresi i\u00e7inde taraf\u0131m\u0131za ula\u015ft\u0131r\u0131lm\u0131\u015f olmas\u0131 durumunda kabul edilebilmektedir.&nbsp;Uluslararas\u0131 sipari\u015flerinizle ilgili iade taleplerinizin tamamlanabilmesi i\u00e7in ise, \u00fcr\u00fcnlerin taraf\u0131m\u0131za&nbsp;iade kargo ve yurtd\u0131\u015f\u0131 g\u00fcmr\u00fck bedelleri \u00f6denmi\u015f olarak&nbsp;14 g\u00fcnl\u00fck yasal s\u00fcresi i\u00e7inde teslim edilmesi gerekti\u011fini hat\u0131rlatmak isteriz.<\/p><p><strong>\u00dcR\u00dcN BAKIMI<\/strong><\/p><p>\u00dcr\u00fcn Bak\u0131m\u0131&nbsp;<\/p><p>RHEA \u0130STANBUL taraf\u0131ndan kullan\u0131lan do\u011fal deri t\u00fcrleri i\u00e7in derilerdeki k\u00fc\u00e7\u00fck farkl\u0131l\u0131klar tamamen normaldir. Her t\u00fcr deri ve di\u011fer hassas malzemeler (metal aksesuarlar dahil) nemden etkilenebilir. Genel olarak nem, tuz ve atmosferik maddeler kal\u0131c\u0131 ve geri d\u00f6n\u00fc\u015f\u00fc olmayan a\u015f\u0131nma ve y\u0131pranmaya neden olabilir. Bu nedenle, l\u00fctfen ya\u011fmurdan ve \u0131s\u0131, ya\u011f, gres (makyaj), alkol (parf\u00fcm \u00e7\u00f6z\u00fcc\u00fcler) ve di\u011fer a\u015f\u0131nd\u0131r\u0131c\u0131 \u00fcr\u00fcnler ve y\u00fczeylerle do\u011frudan temastan ka\u00e7\u0131nmaya \u00f6zen g\u00f6sterin \u00e7\u00fcnk\u00fc RHEA \u0130STANBUL , \u00fcr\u00fcnlerimizin nihai bozulmas\u0131, modifikasyonu ve yanl\u0131\u015f kullan\u0131m\u0131ndan sorumlu de\u011fildir. Renk pigmentlerini \u00fcr\u00fcnlerimize bula\u015ft\u0131rabilecek herhangi bir malzeme ile temastan ka\u00e7\u0131n\u0131n. T\u00fcm malzemeler sat\u0131\u015ftan \u00f6nce kapsaml\u0131 bir \u015fekilde test edilir. \u00dcr\u00fcn\u00fcn\u00fcz\u00fc kullanmad\u0131\u011f\u0131n\u0131z zamanlarda daima sa\u011flanan toz torbas\u0131nda saklay\u0131n. Herhangi bir temizlik \u00fcr\u00fcn\u00fc kullanmay\u0131n ve doku hasar g\u00f6rd\u00fc\u011f\u00fcn\u00fczde onar\u0131lamayaca\u011f\u0131ndan \u00e7izilme veya a\u015f\u0131r\u0131 a\u015f\u0131nmadan ka\u00e7\u0131n\u0131n. \u00c7antan\u0131z\u0131n do\u011fru bak\u0131m\u0131 i\u00e7in profesyonel hizmetler kullanman\u0131z\u0131 \u00f6neririz.<\/p>","protected":false},"excerpt":{"rendered":"<p>ONL\u0130NE S\u0130PAR\u0130\u015eLER \u0130\u00c7\u0130N DE\u011e\u0130\u015e\u0130M \/ \u0130ADE KABUL KO\u015eULLARI &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;DE\u011e\u0130\u015e\u0130M KO\u015eULLARI &nbsp;&nbsp;&nbsp;&nbsp;DE\u011e\u0130\u015e\u0130M S\u00dcREC\u0130 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;\u0130ADE KO\u015eULLARI &nbsp;&nbsp;&nbsp;G\u00d6KT\u00dcRK MERKEZ MAH. \u00c7AMLIK CAD. KEMERBAH\u00c7E<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-12","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/rheaist.com\/en\/wp-json\/wp\/v2\/pages\/12","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rheaist.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rheaist.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rheaist.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rheaist.com\/en\/wp-json\/wp\/v2\/comments?post=12"}],"version-history":[{"count":1,"href":"https:\/\/rheaist.com\/en\/wp-json\/wp\/v2\/pages\/12\/revisions"}],"predecessor-version":[{"id":15823,"href":"https:\/\/rheaist.com\/en\/wp-json\/wp\/v2\/pages\/12\/revisions\/15823"}],"wp:attachment":[{"href":"https:\/\/rheaist.com\/en\/wp-json\/wp\/v2\/media?parent=12"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}